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Public and Patient Participation

Patient Participation Groups (PPGs)

The first Patient Participation Group (PPG) was set up by a GP in 1972 and many practices in England now have a PPG. Generally, PPGs are made up of a group of volunteer patients, the practice manager and one or more of the GPs from the practice. They meet on a regular basis to discuss the services on offer, and how improvements can be made for the benefit of patients and the practice.

All GP practices in England must engage with their patients. A PPG is one way for them to achieve this. The beauty of PPGs is there is no set way in which they work – the aims and work of each group entirely depends on local needs – but they all have the aim of making sure that their practice puts the patient, and improving health, at the heart of everything it does.

Running a successful PPG is no easy task: attracting and retaining members can be extremely difficult as people become more and more busy, and free time more scarce.

South East Staffordshire and Seisdon Peninsula Clinical Commissioning Group (CCG) is committed to engaging with the local community. PPGs and their memberships are a vital tool in our engagement planning. We hope the following resources will help PPGs in our area to grow and develop, whatever their current form:

How does public and patient participation support the commissioning cycle?

Public and patient involvement in the CCGs commissioning cycle is about enabling you to voice your views, needs and wishes, and to contribute to plans, proposals and decisions about services. This includes everyone who uses the services or may use them in the future, including carers and families.

Involvement will be approached in different and appropriate ways depending in the nature of the commissioning activity and the needs of different groups of people.

Examples of involvement and feedback include:

  • Surveys (online and printed)
  • Social media
  • Healthwatch reports
  • Care Quality Commission (CQC) reviews
  • Public events
  • Interviews
  • Focus groups
  • Insight from PALs (including complaints)
  • Data from previous public involvement exercises