The CCG has a number of ways in which it engages with patients and the public on an on-going basis. There are some occasions when the CCG is required to carry out a formal consultation. This is usually when the CCG is considering a change to existing services and the CCG wants to seek the views and opinions of its patients.
Burntwood Health and Wellbeing Centre
South East Staffordshire and Seisdon Peninsula Clinical Commissioning Group (SES&SP CCG) is currently reviewing the services it provides at Burntwood Health and Wellbeing Centre and in the wider area.
The CCG would like to gain feedback and suggestions from patients who have used the service as either a registered patient at Burntwood Health and Wellbeing Centre or those who have used the service and are registered with another surgery, in order to inform its decisions about how these services will be delivered in the future.
Please take a few moments to complete the survey to share your views: https://tinyurl.com/BurntwoodSurveyLive
Improving access to primary care services
December 2017 to February 2018: The six NHS Clinical Commissioning Groups across Staffordshire and Stoke-on-Trent are looking at how to give patients easier and more convenient access to services at GP surgeries outside of the usual hours, including over the weekends. A survey was created to capture this feedback. This survey is now closed. A report highlighting its findings will be available soon.
Ear, Nose & Throat (ENT) services
December 2017 to January 2018: We were asking patients, family members and carers to share their experiences of the service to better understand how they could be changed. The survey has now ended - more information will be available soon.
September 2017 to January 2018: We were gathering views of service users to understand the expectations from existing cardiology services and to find out what is important when accessing services. We wereparticularly targeting service users and their family / carers, with experience various conditions including Heart Failure, Cardiac Rehabilitation, Stable Angina, Unstable Angina, Atrial Fibrillation and Arrhythmia. Further information will be available soon.
September 2017 - January 2018: We were gathering views of service users to understand the expectations from existing eye services and to find out what is important when accessing services. We were targeting service users and their family / carers, with experience of various conditions including Cataracts, Glaucoma, Age Related Macular Degeneration (AMD) and community provision of services through local opticians. We will share any progress with this work soon.
August 2017 - January 2018: The CCGs were keen to understand more about your last NHS appointment and, where appropriate, what choice you had at that time. Patients were encouraged to complete an online survey. Find out more about Patient Choice.