Welcome to NHS South East Staffordshire and Seisdon Peninsula Clinical Commissioning Group

About us

360˚ Stakeholder Survey

Our CCG has a large number of relationships to manage including its relationship with its member practices.  Relationships include those that:

  • form part of the CCG – member practices and their staff
  • monitor the performance and/delivery of the CCG – NHS England, HealthWatch, elected officials, media
  • monitor the performance of healthcare providers we commission services from – Monitor, Care Quality Commission, NHS Trust Development Authority
  • we work in partnership with – local authorities (county and district), voluntary sector, patient reference groups and other healthcare commissioners such as CCGs and NHS England
  • we represent – patients, carers, families using healthcare everyday and who we are accountable to as a statutory organisation.

The annual 360 stakeholder survey is a key part of ensuring these strong relationships are in place. The survey allows stakeholders to provide feedback on working relationships with CCGs. The feedback is used to help inform the way we manage our relationships and undertake our business.

Each year a survey is sent out on behalf of our Clinical Commissioning Group (CCG), to gather the views of our key stakeholders and GP member practices.

Here is the link to the survey results from 2018:   document 360o Stakeholder Survey Report 2017-18 (2.75 MB)

The CCG has reviewed the feedback from stakeholders to the survey very closely and put together an action plan with colleagues from the other five CCGs in Staffordshire to help us address the concerns and issues raised. The action plan can be found here:   document 360 Stakeholder Survey Action Plan 2018 (49 KB)

The annual 360 stakeholder survey is a key part of ensuring these strong relationships are in place. The survey allows stakeholders to provide feedback on working relationships with CCGs. The feedback is used to help inform the way we manage our relationships and undertake our business.

Each year a survey is sent out on behalf of our Clinical Commissioning Group (CCG), to gather the views of our key stakeholders and GP member practices.

2019

Here is the link to the survey results from 2019:  pdf 360 Stakeholder Survey Report 2019 SESSP CCG (742 KB)    pdf 360 Stakeholder Survey Report 2019 Staffordshire CCGs (837 KB)

The CCG has reviewed the feedback from stakeholders to the survey very closely and put together an action plan with colleagues from the other five CCGs in Staffordshire to help us address the concerns and issues raised. The action plan can be found here: Coming soon 

 

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