Welcome to NHS South East Staffordshire and Seisdon Peninsula Clinical Commissioning Group

About us

Ransonware IT Incident - Patient Information

Advice for patients ransomware attack

A number of NHS organisations have been affected by a ransomware attack (an attack on the IT systems which support NHS services). This attack was not specifically targeted at the NHS but it has had an impact on NHS services.   The NHS is working hard to ensure that as few patients as possible are affected.  Below is guidance for those accessing the NHS over the coming days.

Planned treatment and outpatient appointments

If you have a planned operation, procedure or outpatient appointment at a hospital affected by this incident, you should attend as planned.  Please visit the hospital website for further advice and information about routine services at this time. If you are still unsure what to do, contact the hospital directly.

Patients already in hospital at this time will continue to receive normal care. Inpatients will be told if any changes to their planned treatment are needed because of this incident.

If you have a GP appointment

Patients with GP appointments scheduled should attend for their appointment unless they have been contacted by their GP and told not to do so. Your GP practice will be open and working as normal during at this time. However, you may experience some difficulties contacting the surgery while telephone systems are being reconnected.   Appointments may be slower than usual, as some surgeries will be using paper based records whilst electronic systems are switched back on.

Latest News

Postcards spell out why antibiotics ...

Some patients will soon be coming away from appointments with their GP with something they weren’t expecting. A campaign is being launched aimed at letting patients know about the benefits and the limitations of antibiotics.

Read more

“Don’t get flu, get ...

GPs from around Staffordshire are urging patients in vulnerable groups to get flu-fit as winter approaches. Flu is unpleasant whoever you are. But for people in certain groups it is especially important to get immunised against flu as t...

Read more

Spotlight shines on care home ...

A new ‘Spotlight’ has been shone on the way the NHS monitors quality and safety for patients in NHS-funded care home beds in Stoke-on-Trent and Staffordshire. A two-page Spotlight document published on the Stoke-on...

Read more

Staffordshire and Stoke-on-Trent set to ...

A Staffordshire town is to become one of only five areas of the country to test the official NHS app for patients that will be at the forefront of the digital healthcare revolution. The announcement was made ...

Read more

Wasted medicines do no-one a ...

  A campaign aimed at cutting the huge waste of valuable NHS medicines across Staffordshire and Stoke-on-Trent is about to be launched.  It has been estimated that around £6million of prescription medicines go unused across the ...

Read more

Heart age test points towards ...

Everyone knows their birthday and their age. But how old is your heart? Most people don’t know. But now you can take the NHS Heart Age Test online in just a few minutes. ...

Read more