When you visit your GP with a health concern they may refer you to a hospital or community service to see a specialist. For example, if you are experiencing a skin or stomach issue your GP may refer you to a hospital or community service who will then decide what your next appropriate step will be.
This is done electronically between your GP surgery and the hospital or community service, known as a virtual appointment or virtual clinic. This currently includes any service for dermatology (via HealthHarmonie) or gastroenterology services (Cannock Chase Hospital and New Cross Hospital – run by Royal Wolverhampton NHS Trust).
When the next appropriate step is decided you will be contacted by the hospital or community service. This often includes an appointment with a specialist or to have further tests.