We use cookies  | Accessibility | Freedom of Information

Like us on Facebook

Connect with NHS South East Staffordshire and Seisdon Peninsula CCG on Facebook for news and updates on local health care.

Image not available

We've become a MINDFUL EMPLOYER

We are pleased to announce that we have signed the Charter for Employers who are Positive About Mental Health, as part of the MINDFUL EMPLOYER initiative.

Image not available

Have your say

We want to know about your experiences of your healthcare services

Have your say!

Follow us @sessp_ccg

Quality and Safety in Action

29 July 2016

Holidays are a time for recuperation, reflection and learning. Yes you can learn something on a cruise! What I saw, and have seen many times before, is a focus on quality, safety and customer service which we can only be envious of. You might think there are no parallels but there are. The cruise line doesn’t want people to fall ill on their holidays and there have been many such experiences for other cruise lines over the years. The company go out of their way to not only promote basic hygiene, but force this to happen through their proactive actions on a simple thing like hand washing.

We promote hygiene as a key factor in quality and safety and yet we do not, in my opinion, proactively or rigorously reinforce this through actions. Yes we have hand gel machines in place in hospitals and across clinical services but do we enforce their use? Do we ask people who visit a patient on a ward whether they have used the hand gel? I am not sure we do. For me we talk a lot about quality and safety, but sometimes our actions don’t match up. Our job as a commissioner is to reinforce that quality and safety has to be actions, as well as words.

Andy

Contact us

South East Staffordshire and Seisdon Peninsula Clinical Commissioning Group
Second Floor, Marmion House 
Lichfield Street, Tamworth
Staffordshire B79 7BZ

Working with Cannock Chase CCG and Stafford and Surrounds CCG

 

Where are we?